App helps police lodge more FIRs

By: Ritika Gondhalekar

Bangalore, August 31, 2017: Two years after its launch, the e-lost app by the Bangalore City Police has resulted in an increase in the number of First Information Reports (FIRs) lodged.

Statistics collected from the North Division and West Division offices prove that the number of FIRs registered between January and June 2017 is nearly double that of January to June 2016.

DCP Administration, Bangalore, Sri Bhushan Gulab Rao Borase, said, “Applications like ‘e-lost app’ have proven helpful in order to lodge complaints for smaller criminal activities like robbery, chain snatching and reporting of missing people.”

He said that though one has to physically go to the police station to lodge an FIR, the first step of lodging a complaint is accepted online. This has resulted in an increase in the number.

DCP, North, Chetan Singh Rathor said, "Earlier the police department would avoid taking FIRs thinking that they have to investigate each and every small case once they register an FIR. But now they immediately accept the complaints.” He mentioned that this has resulted in gaining people’s confidence.

Bangalore Police also has a WhatsApp number (+91-9480801000) where people can file their complaints. It is also active on social media websites such as Facebook; Twitter (Bangalore City Police), which can be used to file FIRs.
DCP West, M. N. Anucheth, said, “Due to the technological up gradation and use of techniques like WhatsApp, it has become easier for people to reach to us. It also helps because initially people used to think that going to a police station will adversely affect their image; now they can sit at home and file a complaint.”

Head of the Department, Sociology, of Mount Carmel College, Mrs. Kalavathy is also of the opinion that better documentation of criminal activities is the reason why we can see an increase in number of registered FIRs.

“Though the police have become much more considerate in terms of accepting complaints, I still think that they have to be better with respect to the process of investigations,” said Mamta Kothari, a resident of Yashwantpur.


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